At ShopyZone, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make it right.
📦 Return Policy
We offer free returns on all products within 30 days of delivery. We offer returns for both defective and non-defective products.
Return Eligibility:
To qualify for a return:
- Return requests must be made within 30 days of delivery
- A full refund or replacement will be provided upon receiving the returned item
Return Process:
- Contact our support team via:
- 📧 Email: helpshopyzone@gmail.com
- 📞 Call/WhatsApp: +91 75728 96500
- We will guide you through the return process.
- A free return pickup will be arranged at your address.
🔁 Exchange Eligibility
To qualify for an exchange:
- The exchange request must be made within 30 days of delivery
- Exchanges are allowed only for the same product category (e.g., size or color change)
If the requested item is out of stock, we will offer a refund or store credit.
💸 Refund Policy
Once we receive and inspect the returned item, we will initiate your refund.
Refund Timeline:
- Refunds will be issued to your original payment method
- Processing time: 7–8 working days after we receive the returned product
Important Notes:
- Refunds may take additional time depending on your bank or payment provider.
- You’ll receive a confirmation once your refund is processed.
❓ Need Help?
If you have any questions about our return or refund process, feel free to reach out:
📧 Email: helpshopyzone@gmail.com
📞 Phone/WhatsApp: +91 75728 96500
We’re committed to making your shopping experience at ShopyZone smooth and worry-free.