Return & Refund Policy

At ShopyZone, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make it right.

📦 Return Policy

We offer free returns on all products within 30 days of delivery. We offer returns for both defective and non-defective products.

Return Eligibility:

To qualify for a return:

  • Return requests must be made within 30 days of delivery
  • A full refund or replacement will be provided upon receiving the returned item

Return Process:

  1. Contact our support team via:
  2. We will guide you through the return process.
  3. A free return pickup will be arranged at your address.

🔁 Exchange Eligibility

To qualify for an exchange:

  • The exchange request must be made within 30 days of delivery
  • Exchanges are allowed only for the same product category (e.g., size or color change)

If the requested item is out of stock, we will offer a refund or store credit.

💸 Refund Policy

Once we receive and inspect the returned item, we will initiate your refund.

Refund Timeline:

  • Refunds will be issued to your original payment method
  • Processing time: 7–8 working days after we receive the returned product

Important Notes:

  • Refunds may take additional time depending on your bank or payment provider.
  • You’ll receive a confirmation once your refund is processed.

❓ Need Help?

If you have any questions about our return or refund process, feel free to reach out:

📧 Email: helpshopyzone@gmail.com
📞 Phone/WhatsApp: +91 75728 96500

We’re committed to making your shopping experience at ShopyZone smooth and worry-free.